Job Opportunities

Sales Analyst

Houston, TX

Posted: 04/30/2019 Job Number: 12141964
Currently seeking a Sales Analyst for an environmental service company in the Deer Park, TX area.  This individual will be responsible for analyzing and anticipating trends of customer' s through statistical analysis of the customer base and commercial figures in order to deliver insights in customer relationship management and a comprehensive customer life cycle.

Educational requirements:
  • BS in Business/Accounting or equivalent experience.
  • Minimum 2 years of relevant experience. 
Skills and experience:
  • Strong analytical skills with ability to deliver insightful ideas, excited to draw findings from figures
  • Good interpersonal, communication and presentation skills
  • Proactive, responsible, attention to detail and a good team player
  • Ability to work in a quick and multi-cultural environment
  • Fluency in written and spoken English
  • Dedicated to develop the CRM expertise in an industrial environment 
Essential duties:
  • Perform data analyses and post activity evaluations to deliver customer insights and make recommendations
  • Identify different customers' profiles to reduce attrition rate and improve retention
  • Optimization of CRM/marketing activities by defining market sectors and customer selection based on customer profiling and segmentation
  • Initiate and organize mini surveys to collect deeper customer insights on CRM related topics
  • Identification of key trends and criteria that influence customer behaviour
  • Spontaneous initiation of any analysis that can generate customer insight or operational projects to add value to the customer relationship
  • Assessment of CRM programs
  • Custodian of customer database with specific responsibility for maintenance and management of customer data to ensure data integrity
  • Support local and regional   CRM projects
  • Review SIP calculations
  • Perform timely & accurate KPI reporting on monthly basis

Lindsey Macha

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